← North Shore Ledger use caseSee the site →
Website proposal · use case concept

North Shore Ledger — Website Proposal

For Marta Kowal, CPA · North Shore Ledger, Tax & Accounting, West Superior Street, Duluth

From Lenny Lesser, web designer and developer, Seattle

I built the site as a working preview so you can see the idea instead of reading about it: north-shore-ledger.site-previews-e9i.pages.dev. It keeps what clients already trust about the practice (your name, your story, the town) and gives the site real work to do: answer the easy questions, keep deadlines in view, and make calling one tap.

What a practice like this runs into

The work is strong and the clients come by referral. The online side tends to undersell it in a few specific ways.

What happens todayWhy it matters
The same questions come in by phone all day: deadlines, what to bring, where to parkEvery repeat call is time away from client work
Deadline info online is a season or two out of dateOld tax dates make a careful CPA look like she isn't watching the calendar
Phone numbers can't be tapped on a phoneMost people looking for an accountant are on a phone and want to call
No way to ask a question without callingA visitor who isn't ready to phone has nowhere to go
No hours or parking listedPeople don't know when to stop by, or where to leave the car
The site looks smaller than the practice isA referral checks you out first; the site is the first impression

What the new site does

Five pages, each with one job. Every page has a pinned call button and a footer with phone, email and address.

PageWhat it does
HomeSays what the practice does in one line. Shows the next three deadlines, the services, your photo and how to reach you.
ServicesTax returns, planning, bookkeeping, small business setup and IRS letters, each in plain words.
AboutYour story, from doing the books at your parents' hardware store in Two Harbors to opening on Superior Street.
DeadlinesThe year's key dates in plain words, with reminder sign-ups. Easy to update each season.
VisitTap-to-call, hours, where to park (the lot behind the bakery), and an Ask a question form with a reminder not to send Social Security or account numbers.

Look: lake blue, birch and brass, with photos that fade into the page instead of sitting in boxes. The Aerial Lift Bridge as a single line drawing in the footer. Large, readable type on any screen.

Add-ons, if you want them

Two ways to work, and who owns what

Built and handed overBuilt and looked after
What you getThe finished site, set up in your accounts, with the loginsThe finished site, and I keep it running
Changes after launchYou make them, or hire me per changeFixes are free; new features quoted one at a time or covered monthly
DomainYoursYours
HostingA free Cloudflare account in your nameYours, with me added as a member
Site filesYoursYours; I keep a working copy so changes are fast

Pricing depends on which add-ons you want; we'll go over it when we meet.

Next step

A short meeting, in person or by phone, to walk through the preview and hear what you'd change.

This is a sample proposal for a use case concept. North Shore Ledger, Marta Kowal and the details above are invented to show how a real proposal reads.

Lenny Lesser · lennylesser.com/site-dev · Book a call